{"id":7795,"date":"2026-03-06T14:08:09","date_gmt":"2026-03-06T14:08:09","guid":{"rendered":"https:\/\/wisebuyer.nl\/returns\/"},"modified":"2026-06-15T09:11:05","modified_gmt":"2026-06-15T09:11:05","slug":"returns","status":"publish","type":"page","link":"https:\/\/wisebuyer.nl\/en\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7795\" class=\"elementor elementor-7795 elementor-7549\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31841647 e-flex e-con-boxed ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-parent\" data-id=\"31841647\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-18fa894e e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-child\" data-id=\"18fa894e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31a854d8 e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-child\" data-id=\"31a854d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18736314 elementor-widget elementor-widget-ecomus-heading\" data-id=\"18736314\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\t30-Day Cooling-Off Period\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae4de9d elementor-widget elementor-widget-text-editor\" data-id=\"ae4de9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Not happy with your purchase? You can return your order within 30 days of receipt. No questions asked.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-119874e elementor-widget elementor-widget-ecomus-heading\" data-id=\"119874e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tTerms and Conditions\n\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e51c3e elementor-widget elementor-widget-text-editor\" data-id=\"9e51c3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Product is unused and in original condition<br>Original packaging and labels are intact<br>Register your return via email before sending the product back<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3f8a4a elementor-widget elementor-widget-ecomus-heading\" data-id=\"c3f8a4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tHow to Return?\n\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d561a3 elementor-widget elementor-widget-text-editor\" data-id=\"8d561a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>1. Register your return<\/strong><br \/>Send an email to <a href=\"mailto:info@wisebuyer.nl\">info@wisebuyer.nl<\/a> with:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"><li class=\"whitespace-normal break-words pl-2\">Your order number<\/li><li class=\"whitespace-normal break-words pl-2\">Which product you want to return<\/li><li class=\"whitespace-normal break-words pl-2\">Reason (optional)<\/li><\/ul><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>2. Receive return label<\/strong><br \/>We will send you a free return label (only for returns within the Netherlands)<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>3. Send the product back<\/strong><br \/>Pack the product well and attach the return label<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>4. Refund<\/strong><br \/>After receipt and inspection, you will receive your money back within 14 days via the same payment method you used<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c238f9 elementor-widget elementor-widget-ecomus-heading\" data-id=\"3c238f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tReturn Costs\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab498a2 elementor-widget elementor-widget-text-editor\" data-id=\"ab498a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Netherlands:<\/strong> Free returns<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a65d60 elementor-widget elementor-widget-ecomus-heading\" data-id=\"0a65d60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tDamaged or Defective Product?\n\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed975ae elementor-widget elementor-widget-text-editor\" data-id=\"ed975ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Did you receive a damaged or defective product?<\/p><p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Contact us within 48 hours<br>Send photos of the product and the packaging<br>We will arrange a free replacement or full refund<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02680b7 elementor-widget elementor-widget-ecomus-heading\" data-id=\"02680b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tExcluded from Returns\n\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d51d1a7 elementor-widget elementor-widget-text-editor\" data-id=\"d51d1a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Custom-made or personalized products<br>Sealed hygiene items that have been opened<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d4d52e elementor-widget elementor-widget-ecomus-heading\" data-id=\"5d4d52e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ecomus-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ecomus-heading-elementor\">\n\t\t\t\t<h5 class=\"ecomus-heading em-flex em-flex-align-center ecomus-heading--default\">\n\t\t\t\t\t\t\t\t\t\tQuestions?\n\t\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ec22fd elementor-widget elementor-widget-text-editor\" data-id=\"8ec22fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Email:<\/strong> <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:info@wisebuyer.nl\">info@wisebuyer.n<\/a>l<br \/><strong>Response time:<\/strong> Within 24 hours on business days<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-287804ef e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-child\" data-id=\"287804ef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>30-Day Cooling-Off Period Not happy with your purchase? You can return your order within 30 days of receipt. No questions asked. Terms and Conditions Product is unused and in original conditionOriginal packaging and labels are intactRegister your return via email before sending the product back How to Return? 1. Register your returnSend an email to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7795","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wisebuyer.nl\/en\/wp-json\/wp\/v2\/pages\/7795","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wisebuyer.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wisebuyer.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wisebuyer.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wisebuyer.nl\/en\/wp-json\/wp\/v2\/comments?post=7795"}],"version-history":[{"count":7,"href":"https:\/\/wisebuyer.nl\/en\/wp-json\/wp\/v2\/pages\/7795\/revisions"}],"predecessor-version":[{"id":8505,"href":"https:\/\/wisebuyer.nl\/en\/wp-json\/wp\/v2\/pages\/7795\/revisions\/8505"}],"wp:attachment":[{"href":"https:\/\/wisebuyer.nl\/en\/wp-json\/wp\/v2\/media?parent=7795"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}