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Return to shopShipping
We do everything we can to ship your order as quickly as possible. Orders are processed and shipped within 1 business day
Processing time:
Orders placed before 3:00 PM on business days are shipped the same day. Orders placed after 3:00 PM or on weekends are shipped the next business day.
Delivery times
Netherlands:
1-2 business days after shipping
Delivery times are indicative and may vary due to busy periods at delivery services, weather conditions, or other external factors beyond our control.
Shipping costs
Free shipping on orders over €25
Under €25:
Netherlands: €4.95
Belgium: €6.95
Shipping costs are calculated and shown during the checkout process.
Shipping methods
We ship via reliable partners such as PostNL and DHL. You can choose from:
Standard delivery:
Delivery to the specified address
Pickup point:
Pick up at a PostNL pickup point of your choice
Track & Trace
Once your order has been shipped, you will receive a confirmation email with a track & trace code. This allows you to track your package live and see when it will be delivered.
Order Not Received?
First check:
- Your track & trace information
- Whether the package was delivered to a neighbor
- Whether the package is at a pickup point
Still haven’t received it?
Contact us at info@wisebuyer.nl. We will help you further and track down your package.
Questions?
Email: info@wisebuyer.nl
Response time: Within 24 hours on business days
Wise Buyer
Veldzicht 88
2543RV ‘s-Gravenhage
Netherlands
